Top Tips to Attract and Retain Your Team

· Pay employees fairly – make sure you know their market value – they will!

· Treat each and every employee with respect. Show them that you care about them as people, not just as workers.

· Praise accomplishments and attempts both large and small. Praise at least 4 times more than you "criticize" and do so both publicly and in private. Convey praise both verbally and in writing, as soon as possible and ensure it is done sincerely.

· Clearly communicate goals, responsibilities and expectations.

· Let them make mistakes and help them learn from it.

· NEVER criticize in public, in front of customers or the team.

· Recognize performance appropriately and consistently. Reward outstanding performance. Do not tolerate sustained poor performance – coach and train or remove!

· Involve employees in plans and decisions, especially those that affect them. Solicit their ideas and opinions. Encourage initiative.

· Create opportunities for employees to learn and grow. Link the goals of the organization with the goals of each individual in it.

· Actively listen to employees concerns – both work-related and personal.

· Share information promptly, openly and clearly. Tell the truth… with compassion.

· Celebrate successes and milestones reached.

· Create an organizational culture that is open, trusting and fun!