Thursday, September 3, 2009

A Case Study – Management Assessment Centre

Company X is a not-for-profit organisation that is going through significant growth and change which is expected to continue over the next 12- 18 months.

For some managers, this will be a challenge as they will be managing staff for the very first time, and in some cases, the teams may grow and have as many as 15 staff.

Recently we were approached by Company X, who wanted to identify a way to review their management team, their core skills and behaviours, and identify any development needs.

We were asked to deliver a process, which is cost effective, able to meet their time constraints and provide the organisation with a sound appraisal of its team. This is to be followed up with a training plan to address the gaps.

Retain HR came up with the idea of an Assessment Centre where the core management competencies could be reviewed across a series of exercises.

Each team member was asked to give up one day, in which they underwent a psychometric profile, a behavioural interview, a series of in-basket exercises and a role play. Each exercise was aimed at addressing each competency more than once to enable each participant to have the best opportunity to demonstrate their competency.

The exercise was an overwhelming success and if you are interested in finding out more, contact us at Retain HR.

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